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Support

Stuck? Start anywhere.

Three ways in, and none of them is a dead end. Each one reaches a person if the first answer does not do it.

Fastest

Read the guides

Step-by-step help for setting up, claiming, the scribe, the portal and the rest of it. Most questions are answered here, at any hour, without waiting for anyone.

Open the help centre

Right now

Chat with us

An AI assistant answers first, because it is quicker for the common things. Ask for a human at any point and the conversation is handed over, with what you have already typed carried across.

In writing

Send an email

Best for anything with detail, a screenshot or an account question. Praxi is founder-operated: your email reaches the psychologist who built it, and you get a reply within one business day, Melbourne time.

Go to the contact form

Wondering whether it is you or us? The system status page shows current and past incidents. If you are still weighing Praxi up rather than using it, take the practice tour to see a working day on demonstration data.